FAQs

We’re a Brisbane-based, volunteer-led nonprofit that creates age-appropriate community service opportunities for children, young people, and families. Our mission is to evolve Australia from the “lucky country” to the “loving country” through acts of kindness.

We’re laser-focused on child-inclusive volunteering. We design service opportunities that are safe, meaningful, and developmentally appropriate for children, youth, and families. We also partner with schools, organisations, and charities to create collaborative, impactful experiences.

We welcome children, youth, families, and adults. We’re proud to include even our youngest citizens in meaningful service.

• Learn by Heart – Curriculum-aligned service learning for schools
• Home is Where the Heart Is – At-home volunteering for families
• Work of Heart – Corporate volunteering with child-friendly options
• Follow Your Heart – Youth-led service initiatives
• Heart to Heart – Intergenerational learning and service with older Australians

Yes. We’re registered with the ACNC and endorsed as a Deductible Gift Recipient (DGR). Donations of $2 or more are tax deductible.

Since launching in 2022, we’ve delivered thousands of service hours, engaged hundreds of volunteers, and supported numerous charities and vulnerable Australians.

Yes! We love seeing families volunteer together, especially through our Follow Your Heart and Home is Where the Heart Is programs.

Not at all. We welcome children of all ages and design activities that are safe and developmentally appropriate.

Activities are tailored to the age and stage of each child participating. Please let us know if you or your child require any accommodations. A small sample of some of the activities your child can do are:

• Pack hygiene kits for families of children in long-term hospital stays
• Help prepare booklists for disadvantaged Australian students
• Make cards for residents of aged care communities
• Sort and pack donations
• Participate in mutually beneficial intergenerational learning

This program connects children with older Australians to share stories, build empathy, and collaborate on service projects. It’s a beautiful way to foster mutual respect and understanding across generations.

No. We offer flexible opportunities, from one-off events to ongoing involvement.

Yes. We follow best practices for child safety and ensure all activities are supervised. All our volunteers have current Working With Children Checks (Bluecards for QLD).

Absolutely. Volunteering helps children develop empathy, leadership, teamwork, and a sense of civic responsibility.

You’ll get to spend quality time together while helping others. Your child will build empathy, confidence, and leadership skills — and you’ll be part of a community that values kindness and inclusion.

If your child’s current activities don’t include service or community engagement, this is a chance to introduce them to something deeply meaningful. We make volunteering easy, flexible, and fun — even from home.

We’re experts in child-inclusive volunteering. Our programs are designed with families in mind, and we offer flexible options that fit your schedule and values. Plus, we’re a registered charity, so your support goes directly to helping others.

Yes. We partner with schools through our Learn by Heart program.

Most activities are free. Some may suggest optional donations or supplies, but we aim to keep volunteering accessible.

You can donate, share our mission, advocate for child-inclusive volunteering, or offer your own time and skills.

It’s our curriculum-aligned service learning initiative that helps students engage in meaningful community service while meeting educational outcomes.

You’ll enhance your curriculum with real-world service learning that builds empathy, civic engagement, and leadership. Students will connect classroom learning with community impact.

Traditional fundraising or charity drives often miss the mark on student engagement. Our Learn by Heart program is hands-on, curriculum-aligned, and designed to foster deeper understanding and long-term values.

We’re specialists in child-led service learning. We work directly with educators to tailor programs to your school’s needs, and we make it easy to integrate kindness into your school culture.

We collaborate with schools to design and deliver age-appropriate service sessions that align with your values and curriculum goals.

We work with all school-aged children, from early years to secondary school.

These sessions are typically large-format whole class or whole year group sessions where students might:

• Pack food hampers
• Knit or crochet to create baby blankets for vulnerable newborns
• Create kindness campaigns
• Participate in intergenerational learning

Yes. Our activities support learning areas like Civics and Citizenship, HASS, and Wellbeing.

Absolutely. We tailor sessions to your school’s needs and student interests.

Just reach out via our Get In Touch page and we’ll begin the conversation.

It’s our corporate volunteering initiative that allows organisations to engage in meaningful service activities, often alongside children and families.

You’ll boost morale, strengthen team bonds, and make a real difference — all while engaging in meaningful service. Our activities are inclusive and family-friendly, so your staff can bring their children too.

Many corporate volunteering programs are adult-only or disconnected from your values. We offer purpose-driven experiences that align with your mission and engage your whole team — including families.

We’re flexible, creative, and values-driven. We’ll work with you to design a service experience that fits your goals and culture, and we make it easy to get started.

Yes! Work of Heart is designed to be family-friendly and inclusive.

Your team can:

• Run donation drives
• Pack care kits
• Lead kindness campaigns
• Host collaborative service events

Definitely. It’s a great way to build empathy, collaboration, and community spirit.

Yes. We can facilitate on-site or off-site events tailored to your organisation.

Reach out via our Get In Touch page and we’ll explore options together.

You’ll gain access to a motivated volunteer base, increased awareness, and practical support like donation sorting, campaign amplification, and youth-led initiatives.

If your current model excludes children or families, you’re missing out on a powerful source of energy and empathy. We help you tap into that potential safely and effectively and without the hassle and logistics (insurance? child safety? risk management? etc) of organising it yourself.

We’re collaborative, community-focused, and committed to supporting your mission. We don’t charge for partnerships, and we co-design service activities that meet your real needs.

Yes. We love collaborating with charities to support their missions through volunteer-powered service projects.

We can help with any activity that is related to the United Nations' Sustainable Development Goals SDG1: No Poverty; SDG2: Zero Hunger and SDG3: Good Health and Wellbeing. We will assess your idea to ensure that it is safe and meaningful for our child, youth and family changemakers.

No. We seek mutually beneficial partnerships and don’t charge charities.

Contact us through our Get In Touch page to discuss collaboration opportunities.

Yes. We welcome input from partner charities to ensure our activities are impactful and aligned with real needs.